| ACA | Academy of Certified Archivists | 
| ADP | automatic data processing | 
| AIIM | Association for Information and Image Management | 
| ANSI | American National Standards Institute | 
| API | application program interface | 
| ARM | archives and records management | 
| ARMA | Association of Records Managers and Administrators | 
| ASCII | American standard code for information interchange | 
| ASP | application service provider | 
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| B2B | business-to-business | 
| B2C | business-to-consumer | 
| B2E | business-to-employee | 
| BASIC | beginners all-purpose symbolic instruction code | 
| BBS | bulletin board system | 
| Bcc | blind carbon copy | 
| BIOS | basic input/output system | 
| BLOB | binary large objects | 
| BMP | bitmap graphical image format | 
| BPMI | Business Process Management Initiative | 
| BPA | business process automation | 
| BPI | bits per inch | 
| BPI | business process integration | 
| BPM | business process management | 
| BPML | business process modeling language | 
| BPO | business process outsourcing | 
| BPR | business process reengineering or business process redesign | 
| BSP | business service providers | 
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| CAD | computer-aided design | 
| CADD | computer-aided drafting and design | 
| CAE | computer assisted engineering | 
| CAGR | compound annual growth rate | 
| CAR | computer assisted retrieval | 
| CDIA | Certified Document Imaging Architect | 
| CD-R | compact disk - recordable | 
| CD-ROM | compact disk - read only memory | 
| CD-RW | compact disk - rewritable | 
| CDSP | content distribution service provider | 
| CFR | code of federal regulation | 
| CGI | common gateway interface | 
| CIM | computer input microfilm | 
| CM | content management | 
| COBOL | common business oriented language | 
| COLD | computer output to laser disk | 
| COM | computer output microfilm | 
| COTS | commercial off-the-shelf software | 
| CPDM | collaborative product definition management | 
| CPU | central processing unit | 
| CRM | Certified Records Manager | 
| CRM | customer relationship management | 
| CSR | code of state regulation | 
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| DASD | direct access storage device | 
| DAM | digital asset management | 
| DAT | digital audio tape | 
| DBMS | database management system | 
| DM | document management | 
| DMIA | Document Management Industries Association | 
| DOS | disk operating system | 
| DPI | dots per inch | 
| DRM | digital rights management | 
| DTD | document type definitions | 
| DVD | digital versatile disk | 
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| EAD | encoded archival description | 
| EAI | enterprise application integration | 
| EBCDIC | extended binary coded decimal interchange code | 
| EBPP | electronic bill presentment and payment | 
| ECM | enterprise content management | 
| EDI | electronic data interchange | 
| EDMS | electronic document management system | 
| EFT | electronic funds transfer | 
| EIM | electronic image management | 
| EmTAG | Emerging Technology Advisory Group | 
| ERKS | electronic record keeping system | 
| ERM | electronic records management | 
| ERM | enterprise report management | 
| ERMS | electronic records management system | 
| ERP | enterprise resource planning | 
| FbIA | Film-based Imaging Association | 
| FAT | file allocation table | 
| FTP | file transfer protocol | 
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| GB | gigabyte | 
| GIF | graphical interchange format | 
| GIS | geographic information system | 
| GRS | general retention schedule | 
| GUI | graphical user interface | 
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| HIPAA | Health Insurance Portability and Accountability Act | 
| HSM | hierarchical storage management | 
| HTML | hypertext markup language | 
| HTTP | hypertext transfer protocol | 
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| ICA | International Council on Archives | 
| ICR | intelligent character recognition | 
| ICRM | Institute of Certified Records Managers | 
| IDARS | integrated document archive and retrieval systems | 
| IDE | integrated drive electronics | 
| IDE | intelligent drive electronics | 
| IDS | intelligent document scanning | 
| IEEE | Institute of Electrical and Electronics Engineers | 
| IM | information management | 
| IMAP | internet message access protocol | 
| IRM | information resource management | 
| ISDN | integrated services digital network | 
| ISO | International Organization for Standardization | 
| ISP | internet service provider | 
| IT | information technology | 
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| J2EE | java 2 platform, enterprise edition | 
| JFIF | JPG file interchange format | 
| JPEG | joint photographic experts group | 
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| KB | kilobyte | 
| KM | knowledge management | 
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| LAN | local area network | 
| LCD | liquid crystal display | 
| LDAP | limited directory access protocol | 
| LIT | Laureate of Information Technologies | 
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| MARC | machine readable cataloging | 
| MB | megabyte | 
| MES | manufacturing execution system | 
| MICR | magnetic ink character recognition | 
| MIME | multi-purpose internet mail extensions | 
| MIPS | million instructions per second | 
| MIT | Master of Information Technologies | 
| MSP | management service provider | 
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| NAGARA | National Association of Government Archives and Records Administrators | 
| NARA | National Archives and Records Administration | 
| NAS | network attached storage | 
| NHPRC | National Historical Publications and Recoreds Commission | 
| NIC | network interface card | 
| NIST | National Institute of Standards and Technology | 
| NITF | national imagery transmission format | 
| NPES | The Association for Suppliers of Printing, Publishing, and Converting Technologies | 
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| OASIS | Organization for the Advancement of Structured Information Standards | 
| OCR | optical character recognition | 
| ODMA | open document management API | 
| OLAP | online analytical processing | 
| OLE | object linking and embedding | 
| OMG | Object Management Group | 
| OMR | optical mark recognition | 
| OS | operating system | 
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| P2P | peer-to-peer | 
| PC | personal computer | 
| PCMCIA | Personal Computer Memory Card International Association | 
| PDA | personal digital assistant | 
| PDF | portable document format | 
| PDF/A | portable document format/archive | 
| PKI | public key infrastructure | 
| POP | post office protocol | 
| POP3 | post office protocol, version 3 | 
| PPP | point to point protocol | 
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| QC | quality control | 
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| R and D | research and development | 
| RAID | redundant array of independent disks | 
| RAM | random access memory | 
| RDBMS | relational database management system | 
| RDF | resource description framework | 
| RFI | request for information | 
| RFP | request for proposal | 
| RIM | records and information management | 
| RM | records management | 
| ROI | return on investment | 
| ROM | read-only memory | 
| RMAA | Records Management Association of Australiasia | 
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| SAA | Society of American Archivists | 
| SAN | storage area network | 
| SCSI | small computer system interface | 
| SGML | standard generalized markup language | 
| SVG | scalable vector graphics | 
| SLA | service level agreement | 
| SLIP | serial line internet protocol | 
| SMTP | simple mail transfer protocol | 
| SNIA | Storage Network Industry Association | 
| SOAP | simple object access protocol | 
| SQL | structured query language | 
| SRM | storage resource management | 
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| TCP/IP | transmission control protocol/internet protocol | 
| TCO | total cost of ownership | 
| TIFF | tag image file format | 
| TWAIN | technology without an interesting name | 
| TAWPI | The Association for Work Process Improvement | 
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| UDDI | universal discovery, description, and integration | 
| UI | user interface | 
| UML | unified modeling language | 
| UPS | uninterruptible power supply | 
| URI | uniform resource identifiers | 
| URL | uniform resource locator | 
| USB | universal serial bus | 
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| VAD | value added distributor | 
| VAR | value added reseller | 
| VGA | video graphics array | 
| VPN | virtual private network | 
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| W3C | World Wide Web Consortium | 
| WAN | wide area network | 
| WAP | wireless application protocol | 
| WCM | web content management | 
| WebDAV | Web document authoring and versioning | 
| WfMC | Workflow Management Coalition | 
| Wi-Fi | wireless fidelity | 
| WML | wireless markup language | 
| WORM | write once, read many | 
| WSDL | web service definition language | 
| WSDL | web service description language | 
| WYSIWYG | what you see is what you get | 
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| XFDL | extensible forms description language | 
| XML | extensible markup language | 
| XPDL | XML processing description language or XML process definition language | 
| XQL | XML query language | 
| XSLT | extensible style language transformations | 
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